Headquarters

Minnesota, USA

Industry

Fintech

Funding

$34M raised

about the client

the client

Our client, Player’s Health, is a company that assists youth sports organizations and clubs. They provide a wide range of services for young athletes, including the following ones: data-driven athlete safety solutions for risk management, injury tracking, and communication, and FinTech and insurance platforms for effective control of organizations’ finances and hassle-free purchase of insurance policies.

challenge

One of the biggest challenges in the Player’s Health finance solution was simplifying a new user’s registration and onboarding process since the platform required entering a large amount of data. There was also a concern regarding the user hierarchy as this FinTech tool comprised the main organization’s account and several sub-accounts of sports clubs subordinate to it. As for the Player’s Health insurance platform, the primary challenge was determining a unified user flow for purchasing an insurance policy via the application.

our solution

Our team suggested the following solutions that achieve the finance platform’s goals: simplifying the onboarding process and establishing a user hierarchy. We have broken down the registration process into separate steps and sub-steps, allowing users to track their progress. Our experts also optimized the interaction between the main account and sub-accounts, entitling administrators and sub-administrators to track transactions, view connected credit cards, and control their account statuses. For the Player’s Health insurance platform, we delivered a streamlined user flow where the user can buy an insurance policy in just a few steps.

The process of platform`s Product Design

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